Shipping policy
Thank you for shopping with us! We aim to provide you with the best experience from the moment you place your order until it arrives at your door.
Processing Time
- Orders are processed within 1–3 business days (excluding weekends and holidays).
- You will receive an email confirmation with tracking information once your order has shipped.
Shipping Times
- Standard shipping typically takes 5–10 business days, depending on your location.
- Delivery times may vary during holidays, sales events, or due to carrier delays.
Shipping Costs
- We offer FREE standard shipping on all orders.
- Expedited shipping options may be available at checkout for an additional fee.
Returns & Exchanges
- We offer a 30-day return policy from the date you receive your order.
- To be eligible for a return, items must be unused, in original condition, and in original packaging.
- Return shipping is free of charge.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery so we can make it right.
Questions?
If you have any questions about shipping or returns, please contact us at ValentineProductLine@gmail.com.